Audio Prompts

Can I customize the audio that visitors hear during and after check-in?

Hannah avatar
Written by Hannah
Updated over a week ago

When visitors check-in, they'll hear certain audio prompts. These prompts can welcome visitors when they check in, ask them to wait, and more. Audio options can be set per button so that you can play different prompts for different types of visitors.

Start on your Buttons page and click 'Existing Buttons' on the right. Then click to edit a button and go all the way to the bottom of your button settings. From here, you can toggle different audio options on and off and edit what they say.

When you hover over each one, you will see a preview of the audio prompt that you can select and play after your visitor has finished checking in.

An image of the Additional Options section of the Button Editing page.

When you enable each prompt, you can customize the audio message that plays upon check-in. To do so, hover over and click to edit the prompt button. You'll then see a pop-up where you can customize the prompt message that your iPad will 'read' to your visitors upon check-in.

An image of the Additional Options section of the Button Editing page. The Editing Wait Audio Prompt menu has been opened, prompting the User to input the prompt they want to use.

Have questions or want to chat through options? Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist team!

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