Users are individuals with access to view and possibly edit the Web Portal and iPad application. Think of Users as account administrators. Users include:
Account or Location Managers
Anyone in charge of monitoring the visit log
Billing or AP departments
Contacts can be selected by a visitor and notified of their arrival but do not need inherently administrator access. Contacts include:
Employees receiving guests
Employees using the Employee Check-in Button
Recipients of deliveries
Anyone else your visitors come to see!
If you want someone to be able to both receive visitors and make changes to your account settings, you can add them as both a Contact and a User!
Have questions or want to chat through options? Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist team!