We know printers can be a pain, so our assistance bot is here to help!

We'll open a chat window momentarily with our bot, Marvin, to walk you through solving the most common configuration and network-related problems we see. (If nothing appears, click here to wake Marvin up. 😴 )

We know you may be in a hurry to chat with a member of the support team, but we encourage you to complete the bot first; the information gathered as you answer Marvin's questions will be essential to the team's ability to troubleshoot your error. If your printer issue isn't resolved when you've finished the bot, we'll hop in to help with the info the bot's provided us.