We know network troubles can be a real pain, so our troubleshooting bot is here to help!

We'll open a chat window with our bot, Marvin, momentarily to walk you through the most common configuration and network-related problems we see. (If nothing appears, you can also click here to wake Marvin up. 😴 )

We know you may be in a hurry to chat with a member of the Support team, but we encourage you to complete the bot first; the information gathered as you answer Marvin's questions will be essential to the team's ability to troubleshoot your error. If your network issue isn't resolved when you've finished the bot, you'll have the option to chat with us!