Getting Started

Everything you need to help you understand our service, start your free trial, download the app, and check in your first visitor.

14 articles in this collection
Written by Jessica Marshall

SMS visitor notifications

How to get SMS messages when visitors arrive
Written by Jessica Marshall
Updated over a week ago

Network Configurations

Network connection options and requirements for The Receptionist
Written by Jessica Marshall
Updated over a week ago

Time Zone settings

Account and visitor log export time zones
Written by Jessica Marshall
Updated over a week ago

Active Directory Integration

Keep your organization's employee contact records in sync.
Written by Jessica Marshall
Updated over a week ago

How do I download The Receptionist app?

Download app onto iPad
Written by Jessica Marshall
Updated over a week ago

How do I navigate within my account?

Learn your account
Written by Jessica Marshall
Updated over a week ago

What is the maximum logo size I can upload?

Logo requirements
Written by Jessica Marshall
Updated over a week ago

Home Screen Configuration

Make sure that your brand is front and center of your visitor's experience.
Written by Jessica Marshall
Updated over a week ago

How can I use color to brand my app?

Color branding
Written by Jessica Marshall
Updated over a week ago

How do I upload my contacts?

Import Contacts
Written by Jessica Marshall
Updated over a week ago

How do I view my visitor log?

Visitor log view
Written by Jessica Marshall
Updated over a week ago

I tested a check in but didn't get my email notification. Why?

Emails not received
Written by Jessica Marshall
Updated over a week ago

I ordered a Receptionist in a Box. Now what do I do?

Starting your account
Written by Jessica Marshall
Updated over a week ago

What can I give my employees to get them ready to use The Receptionist?

Employee training
Written by Jessica Marshall
Updated over a week ago