The Receptionist for iPad is an application that currently can only be installed to an iPad from Apple's App Store. If you don't have an iPad, use the chat icon at the bottom to let us know and we can walk you through some options for getting an iPad.
Step 1: Create Your Apple Account
If you already have an Apple account, feel free to skip this step.
The first step is to make sure you have an account with Apple. This account will be used to sign into the App Store and will associate any app that you install with the account so that you can easily install them again later if you ever get another iPad. You can learn more about what the Apple account is used for from their Frequently Asked Questions page.
One thing we do recommend our customers do, however, is to create an Apple account that is tied to a distribution list instead of to a specific individual's email address. This can make it much easier to recover a lost password or reset a password if the individual leaves the company.
While it's possible to create a new Apple account from the iPad, we find that it's a little easier to do it directly from Apple's website.
Note: When setting up an Apple account, one of the steps that is most often skipped is the verification process. Apple will send an email to the address that you use when registering. You will need to click on the link in this email to activate the Apple account prior to you being able sign in with the account.
Step 2: Sign into the App Store
Once you have an Apple account setup and active, you will want to sign into the App Store application. You can do this by touching the "account" icon that is in the upper right corner of the screen:
You can then use the email address and password of your Apple account to sign in:
Step 3: Search for "The Receptionist for iPad"
Now that you are signed into the App Store, you will want to search for our application. Touch the "Search" icon in the lower left of the screen:
You can then start typing "The Receptionist" into the search bar until you see "The Receptionist for iPad" in the suggestions:
Touching that entry should take you to a screen that shows you our application. You then touch the "Get" button to install the application:
Step 4: Launch The Receptionist for iPad
After the install has finished, you will be able to touch the "Open" button to launch The Receptionist for iPad:
Step 5: Sign In
You will now want to use the email address and password that you created with us in order to sign into The Receptionist for iPad.
If you don't know your password, use the "Forgot Password" button to reset your password. If you haven't setup an account with us yet, it's very easy to get started.
Running into issues?
We are here to help! Just use the chat icon in bottom right of the screen to talk with us.