Have you opened your account and set up your app configuration? 

Once you have your account started, we need to connect your purchased subscription to your newly set up account to ensure you don't get double billed! Message us via the chat window below so that we can make this connection for you. 

Apple ID Credentials

We’ve setup your iPad with our generic Apple ID.  When you need to update the iPad (usually when Apple issues an update to the iOS, the iPad’s operating system), you will need to enter the Apple ID password.  We recommend using your own or setting up a new Apple ID.  In case you need our generic Apple ID, here is the information.

To change the Apple ID:

  1. Tap Settings in the dock at the bottom of the screen > iTunes & App Store.
  2. Tap your Apple ID at the top. If you see the option to Sign In, you can enter your Apple ID now.  If not, Tap Sign Out.
  3. Go to Settings > iTunes & App Store.
  4. Enter your Apple ID and password, then tap Sign In.
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