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Brother QL-810W Windows Setup

How do I set up a Brother QL-810W printer to connect to a Wi-Fi network using my Windows computer?

Rain Hyneman avatar
Written by Rain Hyneman
Updated over 9 months ago

Follow these steps to connect a Brother QL-810W Printer to your Wi-Fi network using a Windows computer.

1. Plug your printer into an electrical outlet, but wait to turn the printer on.

2. Load the large roll of label paper that came with your printer. These are DK-2205 labels; you will need this model number when you need to reorder labels.

3. Plug your printer into your computer using the provided grey USB cable. Now you can turn on your printer using the power button.

4. Visit the Brother download page and download the appropriate installer:

An image of the Brother Software/Documentation Installer page. The Download button has been highlighted.

5. Open the installer and select Auto Select:

6. Select what you would like to install for your printer; at a minimum, you will need to install the "Printer Driver" and "Printer Setting Tool":

An image of the Brother Installer. Printer Driver and Printer Setting Tool have both been selected.

7. Allow" the installers to run, and, when prompted, select the Local Connection option:

An image of the Brother Drivers Installation wizard. "Local Connection (USB)" has been selected.

8. Once the installer is complete, exit it and then find and run the "Printer Setting Tool" you installed. Press the "Communication" Settings" button:

An image of the Printer Setting Tool. Communication Settings has been highlighted.

9" Open the "Wireless LAN" tab, click "n "Wireless Settings," and select "Search."

An image of the Printer Setting Tool > Communication Settings > Wireless Lan > Wireless Settings page

10" Selec" the Wi-Fi network you want your printer connected to. Please note that you will want to be on a WPA or WPA2 connection, not WPA3:

A list of WiFi networks in the Wireless Network Settings option.

11. Enter the Wi-Fi password in the necessary box and hit "Apply."

An image of the Communications Settings - Wireless LAN > Wireless settings page. The Passphrase box has been highlighted and marked with 1, and the Apply button has been highlighted and marked with 2.

12. "The W "Fi light on the printer will turn solid once it's connected and has obtained an IP address.

13. You will now need to configure The Receptionist to know how to communicate with your printer:

From within the app on the iPad, touch and hold for 5-10 seconds at the top middle of the welcome screen. Select the Printer Settings option from the menu and enter your password when prompted. The iPad will search for and allow you to connect directly with the printer on your network if it finds one.

If your iPad does not find your printer, you may still be able to get the iPad to connect by manually supplying the IP address. To get the IP address on the 810Q printer:

  1. Press and hold the cut button until labels begin printing. Five labels will be printed out; the first three will be blank and can be discarded.

  2. On the fourth label, find the IP address line. It will be a series of numbers separated by periods (for example, 192.168.1.44 or 10.0.1.23). You will need to enter this into your kiosk settings.

You can then press the "+Connect Printer" button with "the app on the iPad to manually specify the printer's IP printer's

Select the printer and press the "TEST PRINT" button to ensure the iPad can successfully communicate with the printer.

Having trouble with your printer? Our troubleshooting guide is here to help!

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