The Android Employee App is currently only available in
Private Beta for our most curious customers.

The steps in this guide will only work if you have previously reached out to us and had us enable the feature for your account.

If you'd like to try it out, please reach out to us via chat or email (and let us know your thoughts).

Overview

Our employee app will allow you to give employees personal access to our system and provide the following functionality:

  • Notifications and interactions with visitors who are checking in

  • Review visitor history, conversations, and data as well as scheduled visits

  • Manage their own check-in and check out history

  • Receive push notifications in areas where SMS may not be available

  • Access to the Evacuation Log (account owners only)

Getting Started

  1. Your employee(s) must be added to our system as a user and be set up with the "employee" or "account owner" role (our other roles will be supported in the future). This role will determine the level of access the employee will have on the Employee App.

  2. Once a user has been created, an invitation email with a link will be sent to the email address provided directing the person to set up a password for their account. The employee will need to perform this step in order for the user account to be active.

  3. In order to tell our system what visits are associated with the user, you next need to edit a contact and set the "User" dropdown to point to the user that you created in step 1.

  4. Because this application is currently in a closed beta, we will need to add the email address your employee uses to sign into the Play Store to our Internal test group. To do this, please reach out to us via chat, email, or phone and provide us with the email address that the employee uses to sign into the Play Store on their device (this is often NOT the same email address that they use at work, but is a personal email address).

  5. Once we have confirmed with you that the email address has been added, the employee will then need to visit https://play.google.com/apps/internaltest/4701331186313999786 from their phone and elect to join our Internal test program. After they have done so, they will be able to download the latest internal build and will also get updates as we push them out to the store.

  6. After the app has been installed on the employee's device, the employee will sign into the app using the credentials they created in step 2.

Step 1: Setting up a new employee user

Step 2: Setting the "User" dropdown for a Contact

Functionality Overview

From the main screen an Account Owner has the option to navigate between tabs to view all checked in and scheduled visitors, view visitors who checked in to see them specifically (if they are also a contact in your system), as well as view the evacuation list and mark people off. If you're utilizing our employee check-in feature employees can check out on-the-go directly from their app instead of making an additional trip to the iPad.

*If your user is set up as an Employee they will only be able to see visits where they were selected as the contact.*

Each visitor can be selected to view their details and be checked out (if they haven't already). The app can be used to send notifications to an employee's mobile phone directly, where they can then chat with the visitor if you have activated two-way chat.

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