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Restoring Your iPad to Factory Settings
Restoring Your iPad to Factory Settings

Have you lost your Apple ID, iPad passcode, or are otherwise locked out of the device?

Rain Hyneman avatar
Written by Rain Hyneman
Updated over a week ago

If you have forgotten your Receptionist password or email, we can assist. However, we do not have access to information such as your Apple ID or iPad login passcode; we can only assist with resetting information directly related to The Receptionist, not with your iPad generally.

Apple Support may be able to assist with resetting Apple IDs or getting around passcode problems.

Alternatively, you can factory reset your iPad, enabling you to set a new passcode. This article from Apple describes how to reset your device, including if you can't log into the iPad itself.

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