Please note: language translation is not automated. You must translate the text manually for each language option that you select.
Want visitors to have a choice of languages to use during check-in? The Receptionist can help! You can easily select which languages you want visitors to use at check-in based on the visitors you see.
Getting Started
After you log into the web portal, navigate to the Company page. There, you will see the option to add additional language options. The languages we currently support are:
English
Spanish
French
German
Dutch
Vietnamese
Chinese (Simplified)
Italian
Hungarian
Japanese
On this screen, you can toggle on any additional languages you want to add:
If you have multiple locations, you'll want to navigate to your Locations page, edit the relevant locations, and ensure that the new language is turned on for that location.
Once you have activated the languages you want to display, the system will duplicate various settings in English. Then, manually translate and configure the alternate languages for your Home Screen, Buttons, and Agreements.
Editing Buttons, Home Screen & Agreements
You can toggle between languages to customize them on the Home Screen, Buttons, and Agreements pages.
On the Home Screen page, select Text and Start Button, then select the alternate language. From there, type or paste the translation of the text therein.
Then, edit your buttons following the same process. Select the tile for the other relevant languages on all sections (Button Name, Visitor Fields, etc.) to add the new translations.
If you use Agreements, navigate to the Agreements page and edit the relevant agreements. Select the alternate language and add the appropriate translations.
Checking In
Once you have enabled at least one additional language and input your translations, a button will appear on your welcome screen that will allow your visitors to select between the languages you have chosen, as seen below.
If you want to avoid the flags appearing on the iPad, there are 'Show Flags on iPad Language Picker' toggles on the Company and Locations pages. If you have multiple locations, please make sure both are switched off:
The button will display alternate languages, not the currently selected language.
Have questions or need assistance? Try clicking on the orange chat bubble in the lower right corner to livechat with a member of the team!