The Receptionist

How can I add annotations for a specific visit in the Log?

Visit Notes

Find new features and items we've been working on.

What's New?

Have you lost your Apple ID, iPad passcode, or are otherwise locked out of the device?

Restoring Your iPad to Factory Settings

How The Receptionist can help you manage coronavirus (COVID-19) safely at your business.

COVID-19 Options

Single Sign-On

Rain Hyneman

Michael Ashford

Additional Features

How can I ensure someone is on-premise while using Contactless?

Queue Visits

How do I display multiple language options, such as Spanish, in the app for visitors to select?

Language Settings

What if my company has multiple locations, or wants several different setups?

Multiple Locations

Broadcast Notifications

Do you love our service? We'll reward you for sharing it!

Receptionist Referrals

General

Can I add pictures of our employee contacts for visitors?

Contact Photos

Can I set backup contacts for round-robin notifications in case I'm ever out of the office?

Messaging Rules

Can contacts respond to visitors checking in to see them?

Quick Replies

How do I add my employees to my Receptionist system?

Contacts

Can I group Contacts, such as by departments?

Departments

Can I enter a visitor's information before they arrive?

Uploading a Visitor's Information Early

Can I assign visits to my contacts so we can see who's been helped?

Assigning Visits

How do I set up a scheduled, automated removal of logged visits?

Auto-Delete the Visitor Log

How can I delete, restore, or permanently remove a visitor from my Visit Log records?

Visit Log Trash: Restore and Incinerate Data

How do I export signed NDAs and other legal documents from my Agreements Vault?

Agreements Export

Can the app recognize repeat visitors to expedite check-in?

Expediting Returning Visitors

Can my visitors scan a QR code upon arrival in lieu of manually entering their name and email?

QR Codes

Can I schedule visitors prior to their arrival?

Pre-Register Visitors

Can I create a calendar invite for my upcoming visitors?

Pre-Registering Visitors via a Calendar

Can I easily pre-register the same visitor more than once?

Pre-Register a Visitor Multiple Times

How can I view analytics on my visitor frequency?

Visitor Analytics

Can visitors check in remotely, without using the iPad?

Contactless Check-In

Can I pre-register more than one visitor at a time?

Pre-Registration Bulk Import

How do I filter and export data from the Visit Log?

Visit Log Filtering And Exporting

Can I upload groups of visitors ahead of time?

Group Pre-Registration

Visitors

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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