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Data Storage

How does The Receptionist store my information?

Rain Hyneman avatar
Written by Rain Hyneman
Updated over 2 months ago

We've taken extra care in building a secure visitor management system so you can feel confident capturing and storing contacts and visitor data. All information is stored on a secure AWS Amazon server via the Heroku hosting environment. The Receptionist's data storage is SOC 2 compliant.

Is the information between the iPad and the server encrypted?

Yes! All traffic to the application from the iPad and Web Portal is encrypted using HTTPS. The connection is encrypted using AES_256_CBC, with SHA256 for message authentication and DHE_RSA as the key exchange mechanism.

Is my credit card information safe?

Of course! None of your Credit Card information is stored in The Receptionist database or by the application. Recurly manages all of our payment processing, and they are PCI-DSS Level 1 compliant.

Will The Receptionist use my contact or visitor information in any way?

Absolutely not! You don't have to worry about your information being used or sold. We only contact your Contacts or visitors directly if needed for customer support-related issues.

We send periodic emails to the email address associated with your account to inform your team about App Updates or important status details that may affect your account. If you'd like to be removed from the mailing list, simply unsubscribe.

Nothing is more important to us than the privacy and integrity of our customer's data. The Receptionist takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Receptionist web application and database is a cloud-based service hosted on Salesforce.com's Heroku Cloud Application Service. As a Heroku customer, our application and customer data benefit from being secured using their Security Assessments and Practices.

Are you looking for more detail? Get a complete Security Overview PDF from our website. Additional information on standard network configurations and which URLs are accessed by our application can be found here.

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