We've taken extra care in building a secure visitor management system so you can feel confident capturing and storing contacts and visitor data. All information is stored on a secure AWS Amazon server via the Heroku hosting environment.

Is the information between the iPad and the server encrypted?

Yes! All traffic to the application from the iPad and Web Portal is encrypted using HTTPS. The connection is encrypted using AES_256_CBC, with SHA1 for message authentication and DHE_RSA as the key exchange mechanism.

Is my credit card information safe?

Of course! None of your Credit Card information is stored in The Receptionist database or by the application. All of our payment processing is managed by Recurly and they are PCI-DSS Level 1 compliant.

Will my contact or visitor information be used by The Receptionist in any way?

Absolutely not! You don't have to worry about any of your information being used or sold. We never contact your contacts or visitors directly unless needed for customer support related issues.

We send out periodic emails to the email address associated with your account to inform your team of App Updates or important status details that may affect your account. If for any reason you'd like to be removed from the mailing list, simply unsubscribe at any time.

Nothing is more important to us than the privacy and integrity of our customer’s data. The Receptionist takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Receptionist web application and database is a cloud-based, service hosted on Saleforce.com’s, Heroku Cloud Application Service. As a Heroku customer our application and customer data has the benefit of being secured using their Security Assessments and Practices.

Looking for more detail? Get a full Security Overview PDF from our web site. Additional details on common network configurations and which URLs are accessed by our application can be found here.

Did this answer your question?