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Button Setup

How do I select what Button is right for me and set them up?

Rain Hyneman avatar
Written by Rain Hyneman
Updated over a month ago

When configuring how your visitors will interact with your iPad, the Buttons screen is where most of the magic happens.

Think of each Button you add as a personalized interaction that a visitor will receive. Typically, you will want to create a separate button for each unique visitor type coming to your office for up to six Buttons.

An image of a The Receptionist kiosk.

What kinds of Buttons are available?

We currently offer five different types of buttons to help you create this tailored experience. Each button type allows for a unique kind of interaction. Our Button types are:

  • Check-In Buttons are our most common (and most flexible) Button type. These Buttons allow visitors to search for, select, notify, and chat with a contact.

  • Delivery Buttons allow your office to take care of your deliveries with ease.

  • Notification Buttons are a simplified version of a check-in Button that doesn't require the visitor to choose a contact and instead notifies just the contacts you specify.

  • Message Buttons display a custom message to your visitor and do not collect information or send notifications.

  • Check-out Buttons are only responsible for signing visitors out of your office.

  • Employee Buttons will act like a time clock, checking employees in and out during the day without sending notifications.ย 

How do I edit and rearrange the Buttons?

To reorder your Buttons, click and hold the three lines to the left of your Button to drag it to a new location. Click on the green toggle to hide or reactivate a Button type from visitors. To delete, hover over the trash can icon, click 'delete,' then click 'confirm.' See the video below for more info on customizing your Button screen:

Have questions or want to chat through options? Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist team!

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