If you have someone scheduled to visit your office, or you know they will be in several days in a row, you can ease their check-in by adding a QR code to their Pre-Registration, badge, or summary email.

Please note that you will need to have Pre-Registration turned on to use this feature.

Returning Visitors is a feature that ensures that, once a visitor has checked in once, our system will "remember" their data, allowing their check-in to be expedited. Our system can "recall" their previous check-ins based either on the visitor entering their email or a visitor-specific QR code.

For example, if you are using badge printing, you can set the QR code to appear on the visitor's badge. If your visitor brings that same badge the next day they visit, they can simply scan that badge during check-in and the system will automatically populate their data.

Similarly, if you've pre-registered a visitor, you can also include the QR code as part of the pre-registration email, which they can then show to the iPad from their mobile device.

Please note that these QR codes differ from those used as part of Contactless Check-In. We do not recommend using both Contactless and Returning Visitors QR codes at once, as that can cause confusion for visitors.

If the Returning Visitors and Pre-Registration features are turned on and you're using a Check-Out Button, visitors can scan the QR code on their badge or Pre-Registration email to check out. To do so, visitors can select the Check-Out button, then select the QR code icon when asked to enter their names.