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Contact Photos

Can I add pictures of our employee contacts for visitors?

Rain Hyneman avatar
Written by Rain Hyneman
Updated yesterday

Contacts are the employees that your visitors can check in to see. When visitors check in and select who they're here to visit, they can view and select the Contact's name. But you can also attach photos to those Contacts; this is great if visitors know who they're here to see but have forgotten the employee's name and a great way to let visitors know who to expect.

Getting Started

Head to the Contacts page of the web portal and select the 'Choose File' button in the top left corner of the contact profile page. Please be sure to upload a valid image file (.jpg or .png) and, for best display, an image that is 200x200 pixels.

An image of the Editing Employee Contact page of the web portal.

Uploading several Contacts in bulk? You can also upload these images via the same CSV file that you're using to upload the Contacts!

In the example CSV you can download from the Contacts page, you'll see that one of the columns is labeled "Image." In this column, paste the URL to your image. Please note that our server will access this URL, so make sure you use public URLs. Any URL that points to your Intranet or that requires a username and password to access will not work.

The Contact Upload CSV, including the "Image" column and a URL pointing to the image to be uploaded.

How Do Photos Look on the iPad?

Once you've loaded your employee contact photos, your Contact photo will display on the Contact page on the iPad when visitors check in.

The Contact selection page on The Receptionist app.  Jack Bauer and Sherlock Holmes can be selected and have photos matching their names.

Like many of our features, this was a direct request from our users, and we're always thrilled to get feedback that enables us to improve! You can see the feature requests we're considering/working on/releasing and then vote on what's important to you here.

Have questions or want to chat through options? Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist team!

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