Welcome! We're so excited to get you started with your Receptionist account. Whether you purchased hardware through us or sourced your iPad from elsewhere, we'll get you up and running!

This article primarily focuses on installing The Receptionist app and logging into it on your iPad kiosk. If you want to change your check-in flow, add employee Contacts, set up new administrators on the account, and more, this article will help you get started!

If you haven't already started a free trial, you will have received an email invitation from our team. (You can test your credentials or reset your password on our website here.) Make sure you know the email and password you've set up; you'll need it to log into the app!

You can get your iPad turned on and plugged in to start. You'll also want to create an Apple ID or log into your company's shared Apple ID on the iPad.

Now it's time to download The Receptionist app! Open the App Store on your iPad and search "The Receptionist for iPad" to download. Once installed, launch the app to log in using the same credentials you set up during your trial or when our team sent you an invite. This video walks through downloading the app and getting logged in!

Once you're logged in, you can view your current check-in flow! If any part of that check-in flow doesn't work for you, you can make changes from the web portal accessed on a computer. This article is designed to get you started using the web portal.