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Getting Started

Getting Started

Everything you need to help you understand our service, start your free trial, download the app, and check in your first visitor.

DeLynn Berry avatar Jessica Marshall avatar Hannah Morris avatar
16 articles in this collection
Written by DeLynn Berry, Jessica Marshall, and Hannah Morris

Absolutely everything all in one document

Everything here
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago

Hardware

Do you offer a Receptionist in a Box kiosk package?
Hannah Morris avatar
Written by Hannah Morris
Updated over a week ago

iPad App

How do I download and install The Receptionist app?
Hannah Morris avatar
Written by Hannah Morris
Updated over a week ago

Employee Resources

What can I give my employees to get them ready to use The Receptionist?
Hannah Morris avatar
Written by Hannah Morris
Updated over a week ago

Account Setup

I ordered a kiosk bundle. Now that the stand is here, what do I do?
Hannah Morris avatar
Written by Hannah Morris
Updated over a week ago

Network Configurations

What are the network connection options and requirements for The Receptionist?
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago

Website Navigation

How do I navigate within my Admin account?
DeLynn Berry avatar
Written by DeLynn Berry
Updated over a week ago

Home Screen Configuration

How do I brand the layout of my home screen?
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago

Logo Dimensions

What is the maximum logo size I can upload?
Hannah Morris avatar
Written by Hannah Morris
Updated over a week ago

Color Palettes

How can I use color schemes for branding my app?
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago

Contacts Import

How do I upload my contacts?
Hannah Morris avatar
Written by Hannah Morris
Updated over a week ago

Active Directory Integration

Can I automatically sync employee contact records using a service such as AD or LDAP?
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago

Email Deliverability

Why didn't my employee receive an email notification when someone checked in?
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago

SMS Notifications

How do I set up SMS messages for when visitors arrive?
Hannah Morris avatar
Written by Hannah Morris
Updated over a week ago

Visit Log

How do I view my visitor history?
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago

Visit Log Time Zone

How do I get my account and visit log time zones to match?
Jessica Marshall avatar
Written by Jessica Marshall
Updated over a week ago