Contacts are folks in your system who can be notified when a visitor arrives to see them. Those notifications can come in all sorts of forms, but one of our most popular notification types is SMS messages. SMS notifications enable your employees to receive text messages when a visitor arrives to see them! SMS message notifications are available to all Receptionist customers, as well as trial customers who've added billing information.

All currently active Receptionist members can use SMS notifications; you don't need to make any changes to the account. Any Contact with a phone number associated with them will automatically be set up to receive SMS notifications.

But what about customers who are still on the trial? You can start using SMS notifications, too!

Because acquiring SMS numbers comes at a cost to us, we ask that visitors add billing information to their accounts. Don't worry; you won't be charged for two weeks after entering your billing information, even if you're already two weeks into your trial. Adding billing information extends your trial an additional two weeks and enables you to test out SMS notifications.

To start, head to the Billing page and select the plan you think will work best for your team. Don't worry too much; this can be changed at any time. Then, add your billing information. Once you add that information and save, an SMS number will be automatically assigned to your account within 24 hours, and you'll be free to test!

You won't be charged for two weeks after entering your billing information, and you can cancel at any time.