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iPad Sleep/Wake Settings

Can The Receptionist auto-dim or sleep when not in use?

Rain Hyneman avatar
Written by Rain Hyneman
Updated over a month ago

Hoping to save power by turning the iPad screen off? Turning the iPad off at the end of the end of the day will require you to log back in the next, and, if you use additional features like printing, force you to reconnect, so we recommend keeping The Receptionist up and running at all times. That said, you can easily set your iPad to dim at certain times or in certain situations without closing out of The Receptionist.

Getting Started

To set or edit these settings, start by pressing and holding one finger to the top center of the Receptionist app's home screen, as shown in the gif below (you can also click this link if the gif does not load). The screen will flip and reveal a few additional settings; select Device Settings. You'll be prompted for your password before you can make edits.

Once you enter your password and confirm, you can change the brightness and sleep/wake functions.

An image of the Device Settings page of The Receptionist app.

Auto Screen Brightness

Toggling Auto Screen Brightness off or on allows the system to automatically dim when no visitors are nearby and brighten back up again when folks approach. Our settings default to 100% brightness when visitors approach and 30% brightness when visitors aren't there, but you can change these settings as you see fit. Setting the minimum brightness to 0, for example, would cause the screen to go entirely black when the iPad doesn't sense a person nearby.

Auto Sleep/Wake

This feature allows you to set specific times that you want the screen to turn on or off every day. If the Wake Time is set to 6 AM and the Sleep Time to 8 PM, the screen will display as usual between 6 and 8 and go dark outside those hours.

Once you've got your settings the way you want them, press the back button in the upper left corner until you return to your device's home screen.

Have questions or need assistance? Try clicking on the orange chat bubble in the lower right corner to livechat with a member of the team!

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