Delivery Buttons were designed with delivery people in mind. The Button can work in two ways: You can either configure it to find and notify the recipient of each package, or the Delivery button can notify a list of Contacts that you've chosen.

Start on the Buttons page of the web portal. From there, select "Add A Button" and then "Delivery."

As with our other Buttons, you can name and customize this Button as you see fit! Select up to six delivery carriers and the messages you would like available for them to select from the available options. For example, you may want to give delivery people an option to indicate that they left a package at a given door.

Finally, select who should be notified when a delivery arrives.

In the Select Delivery Contacts section of the page, you’ll see options on the left to turn Contact selection on or off.  With Contact selection off, all of your selected Contacts will automatically be notified when a delivery is checked in, and delivery personnel will NOT be asked to select the recipient of their delivery. This is great if your office has one or two people who are in charge of checking mail, or all mail is typically delivered to the company at large rather than a particular employee.

With Contact selection ON, delivery personnel can see, select, and notify the specific delivery recipient. This is great for food deliveries, for example. Remember, with Contact selection ON, you’ll still need to toggle on all of the contacts you want to be able to accept deliveries.

We often find that delivery people are in a hurry and don't want to take the time to fill out a great deal of information. To encourage adoption, we recommend keeping their Button flow as short as possible. If your delivery people are struggling to adopt using The Receptionist when dropping off items, a sign (such as "Please sign deliveries in on the iPad") nearby can help.