Button Setup

How do I select what button is right for me and set them up?

Hannah avatar
Written by Hannah
Updated over a week ago

When it comes to configuring how your visitors will interact with your iPad, the buttons screen is where most of the magic happens.

Think of each button that you add as a personalized interaction that a visitor will receive. Typically you will want to create a separate button for each unique visitor type that you have coming to your office, for up to 6 buttons.

An image of a The Receptionist kiosk.

What kinds of buttons are available?

We currently offer five different types of buttons to help you create this tailored experience. Each button type allows for a unique kind of interaction. Our buttons types are:

  • Check-In buttons are our most common (and also most flexible) button type. These buttons allow visitors to search for, select, notify and chat with a contact.

  • Delivery buttons allow your office to take care of your deliveries with ease.

  • Notification buttons are a simplified version of a check-in button that doesn't require the visitor to choose a contact and instead notifies just the contacts you specify.

  • Message buttons display a custom message to your visitor and do not collect information or send notifications.

  • Check-out buttons are only responsible for signing visitors out of your office.

  • Employee buttons will act like a time clock, checking employees in and out during the day without sending notifications. 

How do I edit and rearrange the buttons?

To reorder your buttons, click and hold the three lines to the left of your button to drag it to a new location. To hide or reactivate a button type from visitors, click on the green toggle. To delete, hover over the trashcan icon, click 'delete,' then click 'confirm'. See the video below for more info on customizing your button screen:

Have questions or want to chat through options? Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist team!

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