Quick Replies

Can contacts respond to visitors checking in to see them?

Hannah avatar
Written by Hannah
Updated over a week ago

If a contact receives a notification via email or Teams, the contact can choose to reply back to the Visitor through the iPad by clicking on a pre-written reply. Click on the link below the message to send your response back to the visitor.

To add and customize contacts' email responses to reply to a visitor, click Quick Replies on the left navigation. From here, you can add, delete, or edit the optional replies available via email or Slack for your contacts to reply to each visitor.

A gif of the Quick Replies page on the web portal. The mouse selects "Add A Quick Reply" and then types and saves a new one.
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