PLEASE NOTE language translation is not automated. You must translate the text manually for each language option that you select.

Getting Started

After you log into the Web Portal click Company on the left. There you will see the option to add language options for your visitors. The languages we currently support are:

  • English

  • Spanish

  • French

  • German

  • Dutch

  • Vietnamese

  • Chinese (Simplified)

  • Italian

  • Hungarian

  • Japanese

On this screen, you can toggle on any additional languages you want to add:

If you have multiple locations, you'll then want to navigate to your Locations page, edit the relevant locations, and make sure that the new language is turned on for that location as well.

Once you have activated the languages you want to display, the system will duplicate various settings in English. You will need to then manually translate and configure the alternate languages for your Home Screen, Buttons and Agreements.

Editing Buttons, Home Screen & Agreements

You can toggle between languages to customize them on Home Screen, Buttons, and Agreements pages.

On the Home Screen page, make sure to select Text and Start Button, and then select the alternate language. From there, type or paste the translation of the text therein.

Then, edit your buttons and follow the same basic process. Select the tile for the other relevant languages on all sections (Button Name, Visitor Fields, etc.) to add the new translations.

If you are using Agreements, navigate to the Agreements page and edit the relevant agreements. Select the alternate language and add the relevant translations.

Checking In

After this multilingual feature has been enabled and you have input your translations, a button will appear on your welcome screen that will give your visitors the option to select between the languages you have selected, as seen below.

If you don't want the flags to appear on the iPad, there are 'Show Flags on iPad Language Picker' toggles on the Company and Locations pages. If you have multiple locations, please make sure both are switched off:

We encourage you to do a few test check-ins to ensure that you got everything changed, and feel free to start a chat with us today or email us at [email protected] if you need any assistance!

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