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How do I close The Receptionist app?

Rain Hyneman avatar
Written by Rain Hyneman
Updated over 4 months ago

For the most part, you'll want your iPad to remain logged into The Receptionist app. Sometimes, though, you may need to close the app, such as to update the device's operating system, change the display, or check your network connection. Here, we'll discuss how to close the Receptionist app and access the iPad's other features and applications.

Closing The App if You Can Access The iPad's Home Button

Most iPads are equipped with a home button, which is the circular button on the short side of the iPad surrounding the touchscreen. Many iPad stands cover the iPad's home and power buttons, and some iPads don't have home buttons. But if your iPad has this button and is out of its case, or inside a case that exposes the home button, the easiest way to close The Receptionist app is simply pressing that button. Pressing the home button should close any open apps and bring you back to the iPad's home page.

If you click the home button and nothing happens, check that you haven't enabled Guided Access.

Closing The App if You Can't Access The iPad's Home Button

There are a few ways to close The Receptionist app and navigate across your iPad, even if your iPad doesn't have a home button or the home button is blocked by your case.

The simplest method is the five-finger pinch. Spread your fingers out as much as possible and press them to the touchscreen. Then, pinch your fingers together at the center of the screen. You will then see a screen that lists all open applications; click anywhere outside those applications to view the iPad's home screen.

Alternatively, you can swipe up from the bottom of the screen. Touch one finger lightly to the very bottom of the touchscreen and swipe that finger quickly upwards. This will bring you to the home screen of the iPad.

Have questions or want to chat through options? Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist team!

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