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Advice and answers from the The Receptionist Team

Search results for:two way chat
Two-Way Chat
Two-Way Chat is a feature that allows your employee contacts to chat with visitors here to see them… Configuring Two-Way Chat… Two-Way Chat can do just that!
Thanks Screen
The iPad assumes that the Two-Way Chat validates their check-in and welcomes visitors to your facility… if your visitor has not received a response from the Contact they checked in to see or if you have Two-Way… Chat turned off
Messaging Rules
This feature is designed to work alongside our Two-Way Chat feature… In the above example, Sonic will not be notified if Rain responds to the visitor using Two-Way Chat within… notifications set on a delay will only be sent if the primary Contact does not respond to the visitor using Two-Way
August 2024 Office Hours Q+A
Is there a way to monitor how long it takes for a Contact to respond to a Visitor in the Two-Way Chat… As we do not keep a log of your Two-Way Chat conversations, the best way to monitor how often Contacts… The "After Check-In Happens" field is connected to the Two-Way Chat in order to notify the backup Contacts
Quick Replies
If you have Two-Way Chat enabled, visitors and Contacts can chat via the iPad when visitors check in… Have questions or want to chat through options?… Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist
Network Configurations
photos and/or badges) 3. wss://ws.pusherapp.com (a bi-directional web-socket connection that enables our two-way… photos and/or badges) 3. wss://ws.pusherapp.com (a bi-directional web-socket connection that enables our two-way… photos and/or badges) 3. wss://ws.pusherapp.com (a bi-directional web-socket connection that enables our two-way
Notifications
From there, contacts can click through to the visitor details and, if two-way chat is enabled, chat options… Have more questions. Need a custom solution. We'd love to help you out! Use the chat bubble below, or call us at (888) 315-5230… These backup notifications are a great way to ensure that other employees are notified if a Contact is
Visitor Timeout
Can I adjust how long the chat window is active or how long the iPad will wait for input before starting over?… If you use our Two-Way Chat feature, this setting also determines how long the iPad will wait for a response… between chat messages before closing the chat
SMS Notifications
If you have Two-Way Chat enabled, your Contacts and visitors can chat via SMS notifications!… already two weeks into your trial… Have questions or want to chat through options?
Slack Integration
If you've enabled Two-Way Chat and created Quick Replies, the replies will appear as buttons in the Slack… visitors will now come through the SlackBot channel, allowing your contacts and visitors to proceed with two-way… Try clicking on the orange chat bubble in the lower right corner to livechat with a member of the team