In addition to our Contactless feature, there are many options for providing COVID-19 solutions during check-in, depending on your desired outcome:
Would you like to post a message to your visitors to avoid the beginning of check-in?
This can be accomplished by adding text to your Home Screen.
Start by navigating to "Home Screen" under the Configuration section of your admin web portal.
Click "Text" under "Settings & Options," add your message, and adjust the font size and color if desired.
Go back to "Settings & Options," click "Layout," and adjust your layout so that the text is visible on your Home Screen. In the example below, we're using the Logo/Text layout.
Do you want to deny entry to your facility if a visitor is at risk or symptomatic?
The most effective way to do this is by adding an agreement to your check-in button. Using our Agreements tool, any "no" or "Cancel" selection to this document will automatically terminate the check-in process, so you can deny access to anyone's presenting symptoms and manage the risk of further coronavirus transmissions.
Here's an example of how an agreement could be worded so that a negative response will not allow the visitor to continue to check-in:
"
"Please read the following statements:
—I am not exhibiting any common flu symptoms, i.e., fever or cough.
—I have not had any contact with someone who has exhibited coronavirus symptoms in the last 7 days.
—I have not visited an area with a significant outbreak, such as coronavirus or influenza, in the last 7 days."
If you need your agreements to expire and be reviewed every time a returning visitor checks in, you can use the Agreement Expiration feature. When editing an agreement, set the expiration to "When updated, or after zero days" to ensure that returning visitors are prompted to sign the agreement upon each visit:
Do you want to ask questions regarding exposure risks and log the answers?
Add visitor fields to any check-in button to collect extra information from whoever enters the workplace, such as their temperature reading, and keep that info in the visitor log.
Please note that responding in a certain way to a visitor field will not end the check-in process. These fields are simply a way to gather information from your visitors and are not designed to deny entry.
Would you like to track employees and visitors entering your facility?
This can be accomplished by setting up an Employee button. While there are no options to add Agreements or Visitor Fields to this button, it's a reliable way to track which employees are entering your facility in case you need to report on it in the future.
What if an employee contact is out of the office or unavailable to receive visitor notifications?
Backup notifications can be set for other employees if the contact is out of the office and can not respond.
Would you like to limit physical contact with the iPad?
A special Home Screen background can be set to encourage the use of clean styluses (which can then be discarded into a used bin). If you're interested in a free set of styluses from The Receptionist, reach out to us with your info; we'll send them free of charge!
Please use the orange chat bubble on your screen or call 888-315-5230 if you have questions about implementing any of these solutions!