The Receptionist

How do I select what Button is right for me and set them up?

Button Setup

Rain Hyneman

Business Team

Tailor your check in flow for optimal visitor experience.

Buttons

Notification Button

Message Button

Delivery Button

Can I use the software to check employees in and out?

Employee Button

Check-Out Button

Can visitors check-in to see a particular employee and notify that person that they're here?

Check-In Buttons

Button Types

Button Screen Cookbook

I don't want or need buttons. How can I go straight to Contacts?

Skip Buttons

What if I don't want to notify anyone when a check-in occurs? Can I set up a simple digital visit log to record visitor information?

Visitor Sign-In Only

Assigning Contacts

Can visitors check in without entering their email address?

Skip Email

Can I add my own company email domains to the suggested ones during check-in?

Email Domains

Can I collect data from customers at check out?

Custom Fields at Check-Out

General

How do I capture an image of a visitor's driver's license or passport?

ID Capture

What information can I collect from visitors when they check in?

Visitor Fields

Can I add a multiple choice question for visitors?

Multiple Choice Field

Can I ask visitors about their citizenship status if I need to meet ITAR regulations or have international visitors?

Citizenship Field

How do I take photos of visitors for my log and badges?

Visitor Pictures

How do I add a document for visitors to sign such as an NDA, contract, terms, waiver, or other legal form?

Adding Agreements

Can I customize my badge layout for visitors?

Badge Printing

How do I create a custom 'thank you' screen after check-in is complete?

Thanks Screen

Can I get a reminder to check out visitors?

Check-Out Reminders

Want to allow your contacts to claim deliveries?

Claiming Deliveries

Button Features

How do I enable or disable the communication between visitors and contacts?

Two-Way Chat

How do I collect a visitor's signature during check in?

Capturing Signatures

Can I hide all of my Contacts from visitors?

Private Contacts

How do I hide visitors' names for check out?

Private Check-Out

Can I customize the audio that visitors hear during and after check-in?

Audio Prompts

How do I email visitors with a copy of their Legal Agreement and visit details?

Visit Summary Email

Additional Options

Find answers and get help from Intercom Support and Community Experts

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